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Questions about the Ordering Process?
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Common Questions about the Ordering Process

Is it safe to order online?
Do you keep my information confidential?
What are the main reasons I should order your programs?
Why should I trust your company?
What's included in the package?
When will I get the programs?
What is the difference between the physical and electronic versions?
Can I install the program on any computer?
Is it difficult to install?
Is it easy to use?
Do I need to be connected to the Internet while training?
Why are the programs leased and not sold?
How do I know that I am making progress?
What if it does not work for me?
What if I have questions while training?

Is it safe to order Online?
Yes, absolutely. We use PayPal, which is the most reputable company for charging and transferring funds over the Internet.

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Do you keep my information confidential?
Yes, absolutely. We keep your personal information completely confidential. We do not sell or exchange information with anyone.

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What are the main reasons I should order your programs?
1. The programs were developed by clinical experts and tested with thousands of people just like yourself.
2. The programs are easy to use and are suitable for anyone from the age of 6 and up.
3. It takes only a few training sessions to realize how powerful the programs are in improving focus, attention, concentration and memory.
4. Our programs offer remediation not just coping and compensation.
5. Unlike most programs in the market at this price range (and even more expensive) our products come with full clinical support. We are committed to help people resolve cognitive-related problems using drug-free technology with zero side effects and a multitude of side benefits.
6. SharperPrograms are the only programs available in the market that work on both the neurological and cognitive foundations of the brain to dramatically enhance cognitive ability. This will improve all areas of information processing, reading, learning, listening, general attention, concentration and memory.
7. When it is a problem, the program will also help in improving sensory-motor functions and reduce symptoms such as hyperactivity and impulsivity.
8. The brain is a wonderful learning machine but you need to teach it correctly. SharperPrograms knows how to do it effectively.
9. Once the skills taught in our programs are learned and integrated, they become permanent.
10. We believe that Sharper Program’s patent (pending) technology is second to none. You are getting the most cost-effective programs currently available. We have achieved great success with ADD, ADHD and LD, as well as with individuals suffering from memory deficits. We don’t know of any program in the market that offers so much for so little.
11. Over 5000 children as well as adults, from all over the world, have benefited from SharperPrograms. In the long run, it is cheaper than any other method OR medication. Unlike drugs, it produces long-term results.
12. We provide full clinical support and there are no additional fees whatsoever.
13. Our programs are backed by a full money back guarantee, you are not taking any chances.
14. You really have nothing to lose and a lot to gain and that’s a promise.

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Why should I trust your company?
We are a very reputable neuro-cognitive clinic, and we have been doing this kind of work for over 20 years. We specialize in treating individuals with attention deficit and memory-related problems and we get referrals from doctors and hospitals. For references, please review our professional testimonials section.

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What’s included in the package?
You will receive an installation CD, user manual and detailed installation instructions.

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When will I get the programs?
In North America, it takes about 7 to 10 days to arrive and about 2 to 3 weeks to the rest of the world.

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What is the difference between the physical and the electronic versions?
They are actually identical. The electronic version allows you to start training within 24 hours. Even when you order the electronic version, you will still receive the physical version so that you can use it as a backup, but you will not need to re-install the program.

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Can I install the program on any computer?
SharperPrograms can be easily installed on any Windows-based computer, preferably XP or Vista. It can also be installed on the Mac computer that uses programs such as Parallels or Virtual PC that can read Windows-based programs.

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Is it difficult to install?
No, it is very easy to install. The program comes with an information sheet that tells you how to install and how to fix problems, if they occur. We also have a technical support team that will help you solve any problems that you may face. But generally speaking, the installation will take just a few minutes to complete.

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Is it easy to use?
Yes, very easy to use for both children and adults.

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Do I need to be connected to the Internet while training?
No, once you install the program, you can start training without a connection to the Internet.

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Why are the programs leased and not sold?
To save you money! The cost of each program is $950.00. However, because you will not need the program for longer than 12 months, why pay more? This way, you save about 60% of the cost. However, if you still prefer to buy the program, we will gladly sell it to you.

Kindly note that most individuals complete the program between 4 and 6 months.

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How do I know that I am making progress?
The program scores every level of training and it will show both the stats as well as progression graphs so that you can monitor your progress. The program also calculates averages and you will be able to see how your average improves for each round of training.
We can use further information generated by the program to troubleshoot any problems that you may have during training. (This is a very rare range).

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What if it does not work for me?
You are backed up by a full money beck guarantee. Please read our guarantee page for more information.

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What if I have questions while training?
The program comes with 12 months of clinical support. You are welcome to send us questions and our clinicians will answer them promptly.

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